OUR PROMISE

CUSTOMER EXPERIENCE MEASUREMENT
The evolution of Customer Satisfaction Measurement. We invite you to delve into our world of Customer Experience Measurement and identify why this new methodology is gaining international acceptance as the most efficient way of measuring customer satisfaction.

BRAND FITNESS
Consulta Research's proprietary Brand Fitness Model© has been develop through 10 years of extensive research and experience. Take a tour of Brand Analysis techniques, segmentation and positioning and see what Consulta can offer you.

TRADE-OFF ANALYSIS
Also known as Conjoint Analysis is a powerful and efficient technique used to identify the most preferred bundle of options when either: product testing, market segmenting, brand evaluating and price research. No wonder our clients use this medium as the most preferred technique of understanding their customers' preferences.

OUR UNIQUENESS
Consulta does not just use an "off-the-shelf" product to carry out their client's research needs, but uniquely tailors custom-designed research tools to provide marketing and business intelligence. We invite you to explore the Consulta "it" - our uniqueness...

CONSULTAPANEL
South Africa’s first home-grown online survey panel, developed and designed by South Africans to meet the unique requirements of our marketplace.

ClientX
ClientX was founded on a mutual realisation by Consulta and Human Performance Technologies that both companies could provide a more comprehensive service to their clients with a combined effort: Matching customer satisfaction measurement with improvement strategies for client loyalty and business growth.

ConsultaDirect
Is to gather reliable, non biased data effectively for proactive clients. To enable them to deliver dynamic solutions, with excellence in mind to their clients (Internal/External). Consulta Direct delivers professional and reliable data through our passionate call centre agents and the Face-To-Face field force that is competent in 9 official South African languages.